Managed IT That Performs.
Cybersecurity That Protects.
Enabling your organization to move faster, operate more securely, and scale with confidence by aligning IT support directly to the way your organization operates.
Organizations We Serve
IT Challenges You May Be Facing
Every Organization Is Unique; Your IT Challenges May Not Be
Every Minute Matters
Every minute systems are down or an employee can’t login costs you money. You need a company with a sense of urgency and is responsive to your needs.
Cyber Criminals Are Relentless
Lack of Operational Predictability
Our IT Is Constraining Our Growth
Our Solutions Solve Your IT Challenges
Your organization is looking for solutions, not promises. We provide the solutions modern IT organizations need to keep their operations running securely, efficiently, and scalable as you grow.
Fully support
We Do IT Different
We enable your organization to move faster, operate more securely, and scale with confidence by aligning IT directly to the way your organization operates. Our approach focuses on operational outcomes, ensuring technology enables productivity, protects the business, and supports growth.
We are fanatical about your organization and how we serve you. We don’t just respond, we anticipate. Our team acts as an extension of yours, combining urgency, speed, expertise, and proactive guidance to resolve issues before they impact your business.
IT Security is foundational. Cybersecurity, compliance, and risk management our integrated into every layer of your IT environment, ensuring protection is continuous, integrated, and aligned to your organization risk profile.
We don’t hide behind SLAs, we own outcomes. Our performance is proven, backed by real-time reporting on your outcomes such as ticket resolution analytics, system uptime, and satisfaction surveys completed for every closed ticket.
IT solutions and support should fit your business, not the other way around. We design solutions that scale with you, adjust as priorities shift, and stay simple without sacrificing your security, control or outcomes.
We prioritize clarity, responsiveness, collaboration and your satisfaction. With 98% CSAT scores, and 96% client retention, our clients tell us we simplify the complex and make it easier to work with than any other MSP.
Our Results by the Numbers
We are transparent about results. Yours’ we share with you, ours we share with the world.
What Our Clients Say About Us
Find out why so many companies prefer us over others!
Suzanne L.
Our IT partner for over 15 years!
"DivergeIT has been our IT partner for over 15 years. They are exceptional managers of our IT environment, and they’ve been in sync with our business goals every step of the way"
Richard C.
Big enough to be the best, but also small enough to care
"We wanted an IT partner that was big enough to be the best, but also small enough to care about us and make us a priority and I feel very happy with our decision to partner with DivergeIT.
RITIS has been a game changer for my business by aggregating all my data in real-time from my infrastructure, Microsoft 365, and accounts, enabling me to meet audit and compliance requirements and make intelligent business decisions, giving me a big boost in confidence."
Peter G.
Exceed our service level expectations...
“I highly recommend DivergeIT. They’ve been our IT provider for 5 years and continue to exceed our service level expectations by every measure."
David E.
We can maintain complete focus
"We chose DivergeIT to manage our corporate IT so we can maintain complete focus on running our core business."
Eric M.
I’m able to focus solely on growing
"Before DivergeIT, valuable parts of my day were used for IT issues and now I’m able to focus solely on growing & managing my business while leaving all the IT issues to them."
Charles S.
High-quality managed services
“DivergeIT perfectly augments our internal IT team with specialized subject matter experts, high-quality managed services, and well-scoped project consulting."
Greg H.
One of the best decisions we've made
"In this world of specialization, outsourcing to DivergeIT is one of the best decisions we have made, which has freed us up to focus on what we do best."
Alex B.
They have never let me down
"For over 10 years I’ve relied on DivergeIT to completely manage all of our IT systems and they have never let me down, which isn’t easy in our industry."
Darren K.
Outstanding customer service
“One of DivergeIT’s greatest strengths is their ability to provide outstanding customer service while completely supporting our Information Technology Systems."
Linda A.
Never have to stress about any down time.
“Our attorneys and staff don’t ever have to stress about any down time. The team at DivergeIT has us working smoothly and seamlessly every day. No IT loss-time equates to maximum efficiency for our clients!”
Gary R.
They produced an amazing AI tool...
"We had an excellent time working with the DivergeIT Team! The team produced an amazing AI tool that is going to maximize our team's efficiency."
Darrell Schulz
DivergeIT has been an excellent partner
"DivergeIT has been an excellent partner for The Klabin Company. Their team is responsive, knowledgeable, and always goes the extra mile to ensure our systems run smoothly. They provide top-notch IT support and consistently deliver high-quality service. Highly recommend!"
Bijan R.
Highly recommend talking to this team of engineers
"When we sold our nationwide business, DivergeIT was a great IT resource for us. They conducted a complete IT health assessment for us making our buyer feel confident that our IT environment was safe. This was an essential part of our acquisition. Highly recommend talking to this team of engineers. They are also very fairly priced."
Erin A.
The attention to detail and personalized care truly stood out
"I recently had the pleasure of experiencing outstanding service at DivergeIT. From the moment I walked in, I was greeted warmly by the staff, who went above and beyond to ensure my comfort and satisfaction throughout my visit. The attention to detail and personalized care truly stood out. Not only was the service prompt and efficient, but the staff also took the time to anticipate my needs, making me feel valued as a customer."
Bedrock Fiduciaries
We hired DivergeIT to help us really tighten things up
"We take data security very seriously, and though we felt we had a lot of good protocols in place, we hired DivergeIT to help us really tighten things up. They customized their approach to our needs and were able to very surgically and efficiently help us do just that. Many thanks to the team at DivergeIT."
Scotty C.
DivergeIT has been a game changer for us
"DivergeIT has been a game changer for us. Their skilled professionals tailor solutions to meet unique client needs, fostering long-term, trust-based partnerships."
Sahar S.
They were prompt, professional and fair every step of the way.
"When I needed my IT project completed in a timely manner and wanted to make sure it was done properly, DivergeIT came through. They were prompt, professional and fair every step of the way."
WC H.
Stellar service and expertise
"DivergeIT has been a vital partner for our organization for years. Stellar service and expertise!"
Little Trendsetter
Great customer service and a talented team
"DivergeIT was quick to respond to our compliance needs and get us setup to pass our audit quickly! Great customer service and a talented team of engineers!!"
Negar F.
Super insightful
"Super insightful and beneficial to my business decisions!"
Pamela A.
DivergeIT responds quickly
"DivergeIT responds quickly and their technicians jump in and get my issues solved immediately! Highly recommend!"
Richard P.
Friendly service
"Excellent, fast, and friendly service."
Remi W.
Extremely helpful
"Extremely helpful and made the process simple."
Graham H.
Couldn't be happier with their service and support!
"DivergeIT helped my office migrate to a cloud system and their team was fantastic. Our project was completed flawlessly, on time, and on budget. They keep our data safe and secure and have been extremely quick to help when we need it. Couldn't be happier with their service and support!"
Lauren P.
They genuinely care about their clients
"I had the pleasure of working with Suren and Ben at DivergeIT. Not only are these guys highly professional and know what they’re doing, they genuinely care about their clients and helping them. If your business is looking for IT expertise and people that care about your company and your success, you cannot go wrong with these guys. Cannot recommend them more!"
Carmen B.
DivergeIT's help desk is always very supportive
"DivergeIT's help desk is always very supportive and responsive, even when I don't know what I am talking about. Making is more difficult to diagnose system's issues. The team is very friendly and often offers alternatives if I am having difficulty finding an application solution. I would recommend the DivergeIT team without reservation."
Star Z.
Incredibly knowledgeable and always available
"I have been thoroughly impressed with the services provided by Diverge IT. Their team is incredibly knowledgeable and always available to assist with any technical issues, no matter the time of day. Their commitment to customer service is unparalleled, and they have consistently gone above and beyond to ensure our IT systems run smoothly. I highly recommend Diverge IT to any organization looking for reliable and cutting-edge IT support. Their expertise and dedication make them a standout in the industry."
Matti R.
DivergeIT was a big part of my success.
"DivergeIT was a big part of my success. Without their IT support we could have never gotten to where are now with out IT infrastructure."
Scott M.
Very happy with the entire process
"Recently made the transition to DivergeIT and very happy with the entire process."
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Frequently Asked Questions
DivergeIT manages and optimizes your entire IT environment, including infrastructure, cloud systems, cybersecurity, and end-user support. Unlike traditional MSPs, we don’t just maintain systems, we take full accountability for performance, security, and outcomes. Our model combines Strategic IT Consulting, Managed Services, and Cybersecurity into a single, integrated solution that ensures your technology consistently supports business growth.
Most MSPs focus on tickets and SLAs. DivergeIT focuses on outcomes. We provide live engineer support in under 5 minutes, embed security into everything we do, and back our services with performance guarantees. With 98% CSAT and 96% client retention, we deliver a more responsive, transparent, and accountable IT experience designed to reduce risk and improve business performance.
Outsourced IT support eliminates downtime, accelerates issue resolution, and frees internal teams to focus on strategic initiatives. DivergeIT’s help desk provides immediate access to engineers, resolving issues quickly and preventing recurring problems through root cause analysis. The result is higher employee productivity, fewer disruptions, and a more efficient use of your organization’s time and resources.
DivergeIT delivers 24/7 threat monitoring, endpoint protection, identity management, and rapid incident response, all built into our services. We leverage enterprise-grade platforms like Microsoft and Todyl and align security with frameworks such as HIPAA, CMMC, GDPR, and SEC requirements. Our approach ensures your organization is continuously protected, compliant, and prepared for evolving cyber threats.
DivergeIT helps organizations achieve and maintain compliance by aligning systems, policies, and security controls to regulatory frameworks like HIPAA, CMMC, GDPR, and SEC. We perform gap assessments, implement required controls, and provide continuous monitoring to ensure audit readiness. Unlike one-time consulting firms, we operationalize compliance as an ongoing service embedded in your IT environment.
Organizations should consider switching when they experience slow response times, recurring issues, lack of accountability, or growing security risks. If your current provider is reactive instead of proactive, or you lack visibility into IT performance, it’s time to evaluate alternatives. DivergeIT provides a structured onboarding process and guarantees a smooth transition with minimal disruption to your business.
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